MATCHING PROCESS

How We Make It Happen

In today's globalized world, chances are you are interacting with people from more than just one country. This is where our multilingual functionality comes into play. Take advantage of this unique capability to expand your reach.

INITIAL CONSULTATION

When you reach out to Elderly Community Services, our compassionate team will begin by engaging in a detailed conversation with you. We’ll listen carefully to your concerns, gather essential information about your loved one's needs, and discuss their preferences to ensure we understand the full scope of what you’re looking for in a senior care home.

NEEDS ASSESSMENT

Following our initial discussion, we conduct a comprehensive needs assessment to identify the specific requirements of your loved one. This includes evaluating medical needs, lifestyle preferences, budget constraints, and any other relevant factors. Our goal is to build a complete profile that will guide us in finding the most suitable care options.

PROVIDER MATCHING

With the assessment in hand, we leverage our extensive network of trusted senior care providers to identify and recommend facilities that best align with your loved one’s needs and preferences. We present you with a curated list of options, complete with detailed information and personalized recommendations to help you make an informed decision.

ONGOING SUPPORT

After you’ve selected a senior care home, our commitment doesn’t end there. We continue to check in regularly to ensure that the transition is smooth and that your loved one is receiving the high-quality care they deserve. We’re always available to address any concerns, provide additional support, and make adjustmentsas needed to ensure their continued well-being and satisfaction.